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DATE: March 3, 2016 7:26:49 PM CST

OEM News Releases

  • As Houston Prepares for Blast of Cold Temperatures, City Officials Remind Residents to Be Winter Ready

    HOUSTON - The National Weather Service (NWS) says the Houston area can expect to see temperatures drop dramatically from the high 70's  into the low 30s this weekend as an arctic blast impacts much of the Nation. 

    While no roadway freezing is expected, it serves as a reminder that Houston can, at times, be subject to very cold temperatures and icy conditions.  

    Heater Safety & Carbon Monoxide Safety

    Heating Safety

    The Houston Fire Department (HFD) recommends the following safety tips when using supplemental heating sources:

    • Make sure you have a working smoke alarm
    • Never leave children unattended in a room with a space heater
    • Keep all combustible materials, including yourself at least 3 feet from the heater
    • Open-face heaters should have a screen
    • Don't use extension cords for heaters
    • Provide ventilation to prevent carbon monoxide poisoning
    • Heaters should be inspected annually by a qualified service technician. Don't wait for cold weather!
    • Vent pipes must exhaust to the outside!
    • If your flame is not blue, it is not burning properly. It is producing Carbon Monoxide, turn it off!
    • Use flexible metal tubing with threaded ends to connect the heater to the gas valve
    • Use soapy water to check all connections and valves for leaks. NEVER use a match to test for a gas leak!
    • Look for the American Gas Association label and follow the manufacturer's recommendations

     

    Carbon Monoxide Safety

    Additionally, HFD reminds residents about the dangers of Carbon Monoxide when using heating devices:

    • Carbon Monoxide is a colorless, odorless, tasteless gas that can kill you before you are even aware it is in your house.
    • CO causes side effects such as headaches, nausea, dizziness, disorientation and fatigue that are often mistaken for the flu
    • The gas may originate from your furnace, fireplace, stove, hot water heater, barbeque grill or automobile.
    • Warming-up automobiles in an attached garage, even with the garage door open, can allow concentrated amounts of CO to enter your house through nearby windows or carport door
    • Purchase a Carbon Monoxide detector if you use gas or a fireplace for your heating. Have your furnace professionally inspected every year and check for CO emissions
    • Install a Carbon Monoxide detector in the hallway near every separate sleeping area of the home
    • When your CO alarm sounds, ventilate the house with fresh air by opening windows and doors
    • Check your CO detector by every month pressing the test button and replace the detector every 5 years


    Preventing Hypothermia

    The Houston Health Department (HHD) advises residents to take steps to avoid exposure to cold weather.  This includes:

    • Wear layers of loose-fitting, lightweight, warm clothing
    • Wear a hat.  This helps your body retain more of it's body heat
    • Cover your mouth to protect your lungs from extreme cold. 
    • Cover exposed skin, including hands.  Mittens that are tight at the wrist are warmer than gloves.
    • Avoid overexertion during periods of cold.  Sweating and wet clothing can cause your body to lose heat more quickly. 

    Signs of hypothermia include:

    • Shivering, exhaustion
    • Confusion, fumbling hands
    • Memory loss, slurred speech and
    • Drowsiness

    If these symptoms occur, check the persons temperature.  If it is below 95°F, this is an emergency, you need to call 9-1-1. 

    If medical care is not available, begin warming the person, as follows:

    • Get the victim into a warm room or shelter.
    • If the victim has on any wet clothing, remove it.
    • Warm the center of the body first—chest, neck, head, and groin—using an electric blanket, if available. Or use skin-to-skin contact under loose, dry layers of blankets, clothing, towels, or sheets.
    • Warm beverages can help increase the body temperature, but do not give alcoholic beverages. Do not try to give beverages to an unconscious person.
    • After body temperature has increased, keep the person dry and wrapped in a warm blanket, including the head and neck.
    • Get medical attention as soon as possible.

    Additionally, the City is asking residents to check in with those who might be more vulnerable to cold temperatures, such as friends, family and neighbors who are elderly or  have a disability. 

    Maintaining Proper Heating and Hot Water in Buildings

    The Public Works & Engineering Department (PW&E), which is responsible for multi-family building inspections, reminds landlords and property owners about the basic requirements for heating and hot water supply to their properties.

    Landlords are obligated to maintain their rental properties to the minimum standards set by the City of Houston Code of Ordinances (Sec. 10-363). Heating equipment must be able to maintain a minimum inside temperature of 70 degrees Fahrenheit (measured three feet above the floor) when it is 20 degrees Fahrenheit outside.

    In each non-vacant dwelling unit and congregate living facility, provide and maintain in good operating condition a device to supply hot water at a minimum temperature of 120 degrees Fahrenheit.

    To report suspected violations, call 3-1-1 (713.837.0311).

    Homeless Outreach

    Various agencies, including the Houston Police Department (HPD) Homeless Outreach Team, will be checking in with the local homeless population in an effort to help them stay safe and warm. They also work with homeless individuals to connect them with shelters and other available services.  

    Houston residents interested in helping the homeless population during periods of cold weather are encouraged to seek out a non-profit agency that routinely works with the homeless population and knows their needs to make a monetary, or in-kind donation (such as blankets, gloves, gently-worn coats). 

    The Houston Coalition for the Homeless maintains a list of agencies that provide direct services to people who are homeless. For more information visit homelesshouston.org.

     

    Utility Assistance

    Houston residents who live in Harris County may be eligible for financial assistance if they have difficulty paying electric or gas bills.  This program, managed by Neighborhood Centers, Inc., has specific requirements that must be met before residents are eligible for help.  For more information, or to sign up, call 2-1-1 (or 877-541-7905) or visit neighborhood-centers.org.

    Staying Informed

    The Office of Emergency Management (OEM) reminds residents to stay informed about changing weather conditions.  Weather information is available from the National Weather Service 24 hours a day at weather.gov/houston.  

    Additionally, when weather becomes life-threatening, the City will issue an emergency alert through AlertHouston.  To sign up, visit houstontx.gov/emergency

    Information will be released on OEM Social Media Channels (Twitter - Facebook - Nextdoor) and online at houstontx.gov/emergency.

    ###


    Contact:

    Michael Walter
    Public Information Officer
    Office: 713.884.4554
    Mobile: 281.796.9117
    Michael.Walter@houstontx.gov


    Office of Emergency Management

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  • Severe Weather Update #1 | Heavy Rainfall Expected Over The Weekend. City of Houston Monitoring Potential for Flooding

    HOUSTON - The City of Houston Office of Emergency Management (OEM) is monitoring the potential for severe weather this weekend. National Weather Service (NWS) forecasts indicate that the Houston area could receive from 6-8 inches over the next few days, with some areas receiving more. 

    Additionally, there is a slight possibility for severe storms and tornadoes, especially in the southern portions of the Houston area.

    The City is monitoring weather with the National Weather Service (NWS) and Harris County Flood Control District (HCFCD) and is coordinating with various agencies within the City and across the region to ensure they have what they need in the event they need to respond to emergency conditions. 

    What is the City Doing?

    The City of Houston has begun pre-staging assets throughout the city in the event they need to be activated this weekend.  

    • The Houston Fire Department (HFD) has checked the operational readiness of their evacuation and swift-water rescue assets, and has put some members on standby in the event flooding requires a surge in staffing.
    • The Houston Police Department (HPD) is working to ensure their high-water vehicles are fully operational and ready to support HFD in the event rescues are necessary.
    • The Public Works & Engineering Department (PW&E) has developed staffing plans in the event they need to bring in additional crews overnight, and has taken steps to ensure their vehicles are prepared to support rescues and debris clearing. Also, they have pre-staged barricades throughout the city to assist law enforcement in closing areas that may flood.

    Impacts and Cancellations

    The Mayor's Office of Special Events (MOSE) says the 2016 Holiday Tree Lighting scheduled for this evening at 6:00pm at City Hall is currently still scheduled to occur. Residents looking to attend the events should bring sufficient rain gear in the event some light showers affect the area. For event information, visit houstontx.gov/mayorsholiday/

    The Moody Park Touchdown Tour set for Saturday, December 3 will be rescheduled for Saturday, December 17. Additionally, the Cigna Sunday Streets events, which was set for Sunday, December 4, is cancelled. The Garden Oaks/Oaks Forest Cigna Sunday Streets will occur in the Spring of 2017.

    For more information on these events, follow MOSE on Facebook

    The Houston Airport System (HAS) reminds residents that severe weather may cause flight delays or cancellations, and to contact their air carrier prior to going to the airport to check on status.  Flight status information as well as airport impacts will be made available at fly2houston.com.

    EOC Activation and Further Information

    OEM will continue to monitor the weather throughout the weekend, and if warranted, may activate the City's Emergency Operations Center, located at the Houston Emergency Center in North Houston.

    Additional information will be released on the OEM Social Media Channels (Twitter - Facebook - Nextdoor) and online at houstontx.gov/emergency.

    ###


    Contact:

    Michael Walter
    Public Information Officer
    Office: 713.884.4554
    Mobile: 281.796.9117
    Michael.Walter@houstontx.gov


    Office of Emergency Management

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  • City of Houston Office of Emergency Management (OEM) Monitoring Severe Weather Potential This Weekend City of Houston Residents Urged to Be Vigilant, Prepare for Storms [Read More] from: OEM Media Releases by:
  • Houston Urban Area Security Initiative Hosts Regional Exercise on Access & Functional Needs

    HOUSTON - When disasters strike, oftentimes the most vulnerable people are disproportionately affected.  Throughout the nation, local emergency management, public safety and disability advocacy organizations are working together to help ensure that people with disabilities, and those with access or functional needs are incorporated into the emergency planning process.  The Houston Urban Area Security Initiative (UASI), a cooperative agreement between the City of Houston and the jurisdictions within the five counties surrounding it (Harris, Fort Bend, Montgomery, Brazoria, and Galveston), funded by a grant from the U.S. Department of Homeland Security (DHS), hosted a tabletop exercise that brought together regional agencies to identify gaps in the emergency planning and response process, and took steps to improve them.

    Representatives from emergency management, public health, law enforcement, healthcare, the disability advocacy community, and transportation agencies came together Friday at the United Way for Greater Houston,  to identify the specific communication and response coordination needs for people with access and functional needs.

    "The Houston area faces a variety of threats, and its important for us to include the whole community in our planning and preparedness," said Rick Flanagan, Emergency Management Coordinator for the City of Houston, "Before these emergencies occur, we work with the disability community to identify their specific needs, and ensure they are incorporated in our response plans."

    Participants were presented with a hazardous chemical scenario, which required coordination of evacuation, communication, public information and warning, and sheltering. After walking through the scenario, participants developed action items for each of their organizations to better prepare their structures for reaching out to the whole community ahead of time to promote emergency preparedness, as well as how to ensure these populations are included in emergency responses.  

    Photos from the event are available on the City of Houston Office of Emergency Management (OEM) Facebook page.


    Contact:

    Michael Walter
    Public Information Officer
    Office: 713.884.4554
    Mobile: 281.796.9117
    Michael.Walter@houstontx.gov


    Office of Emergency Management

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  • Houston Residents in Harris County May Now Qualify for Federal Disaster Assistance following May and June Flooding

    HOUSTON - Houstonians who live Harris County who sustained damage or losses from the storms and flooding that occurred May 26 - June 24 can now register for disaster assistance with the Federal Emergency Management Agency (FEMA).   This amendment to the federal disaster declaration adds Harris County to the previously declared areas. As a result, all residents within the City of Houston, regardless of which county they live in, are eligible to apply for assistance.

    Survivors can apply online at DisasterAssistance.gov or by phone at 800-621-3362 or (TTY) 800-462-7585. Applicants who use 711 or Video Relay Service may call 800-621-3362. Multilingual operators are available. The toll-free numbers are open from 7 a.m. to 10 p.m., seven days a week.  The application deadline for this disaster (DR-4272-TX) is Wednesday, August 10, 2016.

    Applicants will be asked for the following information:

    • Social Security number;
    • Address of the damaged primary residence;
    • Description of the damage;
    • Information about insurance coverage;
    • A current contact telephone number;
    • An address where they can receive mail; and
    • A bank account and routing numbers for direct deposit of funds.

    SBA Loans May Be Available

    Businesses, homeowners or renters who sustained damage may also qualify for a loan from the U.S. Small Business Administration (SBA).  Residents and businesses should first register with FEMA to see what assistance is available, and may be referred to SBA for additional help.l

    SBA provides low-interest loans to businesses of all sizes as well as landlords, homeowners, renters and eligible private nonprofit organizations that sustained disaster damage. There is no cost to apply for a loan.

    Interest rates can be as low as 4 percent for businesses, 2.625 percent for private nonprofit organizations and 1.813 percent for homeowners and renters with terms up to 30 years.

    • Eligible homeowners may borrow up to $200,000 for home repair or replacement of primary residences, and eligible homeowners and renters may borrow up to $40,000 to replace disaster-damaged or destroyed personal property, including a vehicle.
    • Businesses of all sizes can qualify for up to $2 million in low-interest loans to help cover physical damage.
    • Small businesses and most private nonprofits suffering economic impact due to the severe weather and flooding can apply for up to $2 million for any combination of property damage or economic injury under SBA’s Economic Injury Disaster Loan program. 

    Applicants may apply online using the electronic loan application via SBA’s secure website at DisasterLoan.sba.gov/ela.

    Disaster loan information and application forms are available online at SBA.gov/disaster, from SBA’s Customer Service Center by calling 800-659-2955 or emailing DisasterCustomerService@sba.gov. Individuals who are deaf or hard of hearing may call 800-877-8339.

    For information on disaster recovery in the City of Houston, visit houstonrecovers.org.


    The City of Houston Office of Emergency Management (OEM) is the chief coordinating agency for disaster response in the nation's fourth-largest City.  OEM assists City agencies in communication and resource coordination, and serves as liaison to regional, state and federal agencies during times of emergency. In addition, OEM engages with the local community to promote emergency preparedness through a variety of initiatives.  More information can be found at houstonoem.org.

    Contact:

    Michael Walter
    Public Information Officer
    Office: 713.884.4554
    Mobile: 281.796.9117
    Michael.Walter@houstontx.gov


    Office of Emergency Management

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  • City of Houston, Regional Response Agencies Host Annual Healthcare Hurricane & Emergency Preparedness Summit

    Healthcare SummitHOUSTON - With hurricane season well underway, the City of Houston Office of Emergency Management (OEM) will host the annual Houston Healthcare Hurricane & Emergency Preparedness Summit on Wednesday, June 22nd, 2016 from 9:00am - 3:00pm at the George R. Brown Convention Center.  

    This event brings together emergency planners, response agencies, and non-hospital healthcare providers, such as dialysis centers, nursing homes and home health agencies for a common purpose; to better serve the needs of Houston's most vulnerable populations in a disaster.

    The focus of this event is to equip healthcare providers across the nation's fourth-largest city with the tools and knowledge they need to develop effective and comprehensive emergency management plans.  Practitioners from across the healthcare industry will provide lessons learned from recent events, as well as inform participants on their role in emergency planning and response

    "These agencies are crucial to how well Houston responds  during an emergency," said Rick Flanagan, Houston's Emergency Management Coordinator, "The better prepared they are, the better cared for their clients are, which helps ensure that our community is event more resilient to emergencies, especially hurricanes."

    Every year, hundreds of agencies coordinate their emergency plans with local officials. This event provides them with an opportunity to interface with City planners and State regulatory agencies in the hope of ensuring that the contents of their plans are well thought-out and meet State regulatory requirements. 

    This year's agenda includes information from CenterPoint Energy on power restoration, the 2016 Hurricane Season Forecast from the National Weather Service, medical community emergency response from the Southeast Texas Regional Advisory Council (SETRAC), as well as regulatory information and best practices from the Texas Department of Aging and Disability Services, Houston Health Department, and the Office of Emergency Management.

    "Recent flooding has highlighted the importance of emergency planning for healthcare agencies," Flanagan said, "Having workable, practiced and well thought-out plans in these facilities will help save lives."

    More information as well as registration is available online at healthcaresummit.houstonoem.org. Registration is free and open to all hon-hospital healthcare entities within the Houston area. In order to ensure that all agencies have an equal opportunity to participate - a maximum of two representatives per agency should attend. 

    # # #


    The City of Houston Office of Emergency Management (OEM) is the primary coordinating agency for disaster planning and response in the nation's fourth-largest city. OEM serves Houstonians by conducting programs and activities for City residents and departments to help them prepare for, respond to and recover from the effects of natural and man-made disasters. (houstonoem.org)


    Contact:

    Michael Walter, Public Information Officer
    Office: 713.884.4554
    Mobile: 281.796.9117
    Michael.Walter@houstontx.gov


    Office of Emergency Management

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  • On the First Day of the Atlantic Hurricane Season, the City of Houston Offers Preparedness Tips

    HOUSTON - The City of Houston Office of Emergency Management (OEM) is reminding Houstonians that Hurricane Season starts today, June 1st and runs through November 30th. Houstonians should take steps to begin the process of preparing. 

    Storms like Alison, Ike and Carla have all impacted Houston at various times throughout the season, so it's important to prepare now.

    Steps to Prepare

    OEM reminds Houstonians of the four emergency preparedness steps:

    1) Make an Emergency Plan

    Every Houston family should have an emergency plan that details where they will go in the event of an emergency.  Those Houston families who live in a hurricane evacuation zone should know where they will go ahead of time and have an out-of-town contact to check-in with to make sure the family is able to communicate. A sample plan is available from Ready.gov.

    Only those residents who either live in an evacuation zone, or who use a medical device which requires electricity to sustain their life should evacuate ahead of a storm.  To find local evacuation zones, visit houstontx.gov/hurricanes and click on "Hurricane Evacuation".  Houston residents who might need additional help in evacuating during a disaster can visit the OEM website to learn more about the State of Texas Emergency Assistance Registry (STEAR), which is used by local agencies to identify those with disabilities and other needs, in an effort to provide better assistance to them ahead of, and after an emergency.

    Residents should also know their level of risk ahead of a storm. The Houston Storm Risk Calculator (houstonstormrisk.org) displays a map of hurricane risks from storm surge, flooding, wind and power outage down to the neighborhood level.

    2) Have an Emergency Supply Kit

    Houston residents should have what they need to be on their own for 5-7 days following a storm. This includes food, water, medications and individual needs such as medical devices or pet supplies.  Additionally, its important to have tools, sturdy shoes and clothes to help in the immediate repair of your home following a storm.

    The City's Disaster Preparedness Guide, which is available in English, Spanish, Vietnamese, Chinese, Arabic and Urdu to Houston residents and businesses free by calling 311 or visiting houstonoem.org has a detailed list of what should be in your go kit, stay-at-home kit and vehicle kit.

    3) Be Informed

    Know where to go to get updated information, this includes local television and radio, as well as official websites such as:

    4) Know your Neighbors

    During disasters, having a community around you that can help is essential to making it through.  Meet your neighbors, and build a plan that includes sharing resources, such as generators, chainsaws and tools to prepare for, and respond to a hurricane. 

    For more information helping your neighborhood get ready for hurricane season, visit neighborhood.readyhoustontx.gov


    Contact:

    Michael Walter
    Public Information Officer
    Office: 713.884.4554
    Mobile: 281.796.9117
    Michael.Walter@houstontx.gov


    Office of Emergency Management

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  • Houston Residents in Fort Bend and Montgomery Counties May Now Qualify for Federal Disaster Assistance

    HOUSTON - Houstonians who live in Fort Bend and Montgomery Counties who sustained damage or losses from the storms and flooding that occurred April 17-24 can now register for disaster assistance with the Federal Emergency Management Agency (FEMA). This follows the addition of these counties to the federal disaster declaration after last month's storms. 

    Survivors can apply online at DisasterAssistance.gov or by phone at 800-621-3362 or (TTY) 800-462-7585. Applicants who use 711 or Video Relay Service may call 800-621-3362. Multilingual operators are available. The toll-free numbers are open from 7 a.m. to 10 p.m., seven days a week.

    Applicants will be asked for the following information:

    • Social Security number;
    • Address of the damaged primary residence;
    • Description of the damage;
    • Information about insurance coverage;
    • A current contact telephone number;
    • An address where they can receive mail; and
    • A bank account and routing numbers for direct deposit of funds.

    Businesses, homeowners or renters who sustained damage may also qualify for a loan from the U.S. Small Business Administration (SBA).  Residents and businesses should first register with FEMA to see what assistance is available, and may be referred to SBA for additional help.l

    SBA provides low-interest loans to businesses of all sizes as well as landlords, homeowners, renters and eligible private nonprofit organizations that sustained disaster damage. There is no cost to apply for a loan.

    Interest rates can be as low as 4 percent for businesses, 2.625 percent for private nonprofit organizations and 1.813 percent for homeowners and renters with terms up to 30 years.

    • Eligible homeowners may borrow up to $200,000 for home repair or replacement of primary residences, and eligible homeowners and renters may borrow up to $40,000 to replace disaster-damaged or destroyed personal property, including a vehicle.
    • Businesses of all sizes can qualify for up to $2 million in low-interest loans to help cover physical damage.
    • Small businesses and most private nonprofits suffering economic impact due to the severe weather and flooding can apply for up to $2 million for any combination of property damage or economic injury under SBA’s Economic Injury Disaster Loan program. 

    Applicants may apply online using the electronic loan application via SBA’s secure website at DisasterLoan.sba.gov/ela.

    Disaster loan information and application forms are available online at SBA.gov/disaster, from SBA’s Customer Service Center by calling 800-659-2955 or emailing DisasterCustomerService@sba.gov. Individuals who are deaf or hard of hearing may call 800-877-8339.

    Disaster Recovery Centers

    In addition to registering online or via phone, residents can visit a Disaster Recovery Center (DRC) in the Houston area to register for assistance, get questions answered about FEMA and SBA assistance, and get connected with disaster recovery resources. 

    The Hours of Operation for DRCs are:

    • Monday - Friday: 9:00am - 6:00pm
    • Saturday: 9:00am - 2:00pm
    • Sundays: Closed

    The locations are: 

    Bayland Community Center
    6400 Bissonnet Street
    Houston, Texas 77074

    Greenspoint Commerical Office Building
    16800 Imperial Valley Drive
    Houston, Texas 77060

    Cypress Creek Christian Church
    6823 Cypresswood
    Spring, Texas 77379

    Lone Star College Cy-Fair Library
    9191 Barker Cypress Road
    Cypress, Texas 77433

    In addition, three additional Mobile Disaster Recovery Centers (MDRCs) are open:

    Foundry United Methodist Church
    8350 Jones Road
    Jersey Village, TX 77065

    Katy Park
    24927 Morton Ranch Road
    Katy, TX 77493

    Lone Star College-University Park
    20515 TX- 249
    Houston, TX 77070

    For information on disaster recovery in the City of Houston, visit houstonrecovers.org.


    The City of Houston Office of Emergency Management (OEM) is the chief coordinating agency for disaster response in the nation's fourth-largest City.  OEM provides emergency response coordination and communication assistance to City agencies, and serves as liaison to regional, state and federal agencies during times of emergency. In addition, OEM engages with the local community to promote emergency preparedness through a variety of initiatives.  More information can be found at houstonoem.org.

    Contact:

    Michael Walter
    Public Information Officer
    Office: 713.884.4554
    Mobile: 281.796.9117
    Michael.Walter@houstontx.gov


    Office of Emergency Management

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  • FEMA Opens Additional Mobile Disaster Recovery Centers in Houston

    HOUSTON - The Federal Emergency Management Agency (FEMA) will open three Mobile Disaster Recovery Centers (DRCs) in the Houston area beginning Friday, May 6th at 9:00am.  The MDRCs will be available to residents affected by the severe storms and flooding that affected Houston in April.  DRCs provide a place for homeowners, renters and businesses to access available disaster assistance information from FEMA, the U.S. Small Business Administration (SBA), as well as local government and non-profit resources.

    "As Houston continues the hard work of recovering, it's important that residents understand the services available to them through FEMA, the SBA and others," said Mayor Sylvester Turner, "Visiting a Disaster Recovery Center gives residents a way to speak in-person with representatives of these agencies, and access to the resources and services to which they are entitled."

    Visiting a DRC is not a requirement of registration, but provides a place for residents to ask questions about disaster assistance,  receive help explaining the process, access rental resources, discuss the status of their FEMA or SBA application, and get helpful information about available services throughout our area.

    The additional Mobile DRCs will be located at:

    • Foundry United Methodist Church, 8350 Jones Road, Houston, TX 77065
    • Katy Park, 24927 Morton Ranch Road, Katy, TX 77493
    • Lone Star College-University Park, 20515 TX- 249, Houston, TX 77070

    In addition, the original, fixed DRCs are still operating at the following locations:

    • Bayland Community Center, 6400 Bissonnet St., Houston, TX 77074
    • Greenspoint Commercial Office Building, 16800 Imperial Valley Dr., Houston, TX 77060
    • Cypress Creek Christian Church and Community Center, 6823 Cypresswood Dr., Spring, TX 77379
    • Lone Star College Cy-Fair Library, 9191 Barker Cypress Rd., Cypress, TX 77433

    DRC Hours of operation are as follows:

    • Monday - Friday: 9:00am - 6:00pm
    • Saturday: 9:00am - 2:00pm
    • Sunday: Closed

    In addition to visiting a Disaster Recovery Center, survivors can apply for federal disaster assistance by visiting disasterassistance.gov (disasterassistance.gov/es in Spanish), or by calling (voice, 711 or relay service)  1-800-621-3362. TTY users should call 800-462-7585. The toll-free lines are open 7 a.m. to 10 p.m. seven days a week.

    In order to speed up the application process, survivors who visit a DRC or call FEMA should be prepared to provide:

    • Social Security number
    • Address of the damaged primary residence
    • Description of the damage
    • Information about insurance coverage
    • A current contact telephone number
    • An address where they can receive mail
    • Bank account and routing numbers for those preferring direct deposit of funds

    For more information about disaster recovery, and for a full list and map of DRC locations, visit houstonrecovers.org.


    The City of Houston Office of Emergency Management (OEM) is the chief coordinating agency for disaster response in the nation's fourth-largest City.  OEM provides emergency response coordination and communication assistance to City agencies, and serves as liaison to regional, state and federal agencies during times of emergency. In addition, OEM engages with the local community to promote emergency preparedness through a variety of initiatives.  More information can be found at houstonoem.org.

    Contact:

    Michael Walter
    Public Information Officer
    Office: 713.884.4554
    Mobile: 281.796.9117
    Michael.Walter@houstontx.gov


    Office of Emergency Management

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  • City of Houston OEM Reminds Residents to Take Advantage of the Emergency Preparation Tax Holiday Starting Saturday, April 23rd. [Read More] from: OEM Media Releases by:

Emergency Alerts


Emergency information is available at houstontx.gov/emergency

Funded by a Grant from the U.S. Department of Homeland Security