Emergency Operations Center
The City of Houston Emergency Operations Center (EOC) is a centralized facility responsible for coordinating emergency management and response functions citywide. Located in the Houston Emergency Center (HEC) in north Houston, the EOC, when activated, is staffed by representatives from various City, Regional and Federal agencies as well as not-for-profit and private-sector partners. It can be modified to meet the specific needs of the given emergency.
Eight projected screens provide EOC staff with information necessary for them to do their job. This includes weather information, the status of healthcare facilities in the City, as well as streams of information from regional, state, and media partners.
The EOC serves primarily as a base of operations for City elected and appointed officials to coordinate activities which save life and property, while leaving the direct command of resources to emergency services personnel on the scene of the incident.
The Office of Emergency Management follows a readiness classification scheme that has four readiness levels:
Level 4 – Routine Readiness
Level 3 – Increased Readiness
Level 2 – High Readiness
Level 1 – Maximum Readiness
The City of Houston EOC also serves as the primary coordination center for the Catastrophic Medical Operations Center (CMOC), which is charged with overseeing the capacity of hospitals, clinics and other facilities throughout the region to operate during emergencies.